MIRAVIQ
Privacy Policy
Last updated: 9 September 2026
This policy explains how GROWTHGRAM LTD, trading as Miraviq, handles information about website visitors and people who contact us about our services.
Who we are
Miraviq is a trading name of GROWTHGRAM LTD, registered in England and Wales under company number 12603768. Our registered office is 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. GROWTHGRAM LTD is the controller of the personal information described in this policy. Contact us at hello@miraviq.com. Information processed on behalf of a client under a project is covered by the relevant client agreement and privacy arrangements.
Information you share with us
When you email us or arrange a call, we receive the details you provide, such as your name, email address, business, website, booking details and description of the work you want to improve. Please do not include passwords, payment-card details, sensitive personal information or confidential customer records in an initial inquiry. Providing inquiry details is voluntary, but we may be unable to respond or arrange a call without suitable contact information. Our interactive demo uses a fictional business and simulated records. Use example details: the demo conversation runs in your browser and does not create a real CRM record, appointment or notification. Resetting the demo or reloading the page clears its conversation state. The demo does not make decisions with legal or similarly significant effects on you.
Why we use information
We use inquiry and booking details to answer questions, discuss requirements, prepare proposals and manage business communications. Where you ask us to take steps towards a contract with you, we rely on those pre-contractual steps; when you represent a business, we rely on our legitimate interests in responding to business inquiries and managing that relationship. Our legitimate interests also include operating, securing and understanding use of our website. We may retain or disclose relevant records where required by law. If we ask for consent for a separate activity, we explain its purpose and how to withdraw consent.
Hosting, analytics and external booking
Framer hosts this website and provides its built-in analytics. Hosting can involve technical information such as IP addresses, browser details and security logs. Analytics reports help us understand page visits, referral sources, device types and link clicks. Framer describes its built-in analytics as cookieless. We have not added Google Analytics or advertising pixels to this website. A click on Book a Call takes you to Calendly, where booking information is processed under its own privacy and cookie notices as well as this policy for the details shared with us. This policy does not control cookies or data practices on external websites.
Providers and international processing
We use Framer for hosting and website analytics, Calendly for scheduling and Google Workspace for business email. Information may be shared with staff, contractors and service providers where needed to handle an inquiry or provide the relevant service. Professional advisers or authorities may receive information when necessary for legal advice, a dispute or a legal obligation. These services may involve processing outside the UK, including in the United States. International processing is subject to applicable data-protection requirements. Our providers publish information about their processing locations and transfer safeguards in their privacy and data-processing terms. Contact hello@miraviq.com to request information about the arrangements relevant to your data.
Retention and security
We retain personal information for as long as needed for the purpose for which it was collected, including managing inquiries, providing services and meeting legal obligations. The appropriate period depends on the nature and status of the inquiry, any ongoing relationship, contractual or record-keeping requirements and the need to establish or defend legal claims. Information should be deleted or anonymised when it is no longer needed for those purposes. Access should be limited to people who need it for their work. No website, online service or method of transmission can guarantee complete security.
Your rights and complaints
Depending on the circumstances, you can ask to access, correct, erase or restrict use of your personal information, or receive a portable copy where that right applies. You have the right to object to processing based on legitimate interests, and to object to direct marketing at any time. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. Send requests to hello@miraviq.com; we may need to confirm your identity. You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/ or telephone 0303 123 1113. You do not have to contact us first to complain to the ICO.
Contact and policy updates
For privacy questions, email hello@miraviq.com or write to GROWTHGRAM LTD at the registered office above. We will update this page when the website’s data practices change and show the revision date at the top. Separate client-project privacy arrangements are not replaced by this website policy.